Founded in 1972, Bayu Buana Travel Services has grown at a steady pace and become one of Indonesia’s leading travel agent offering a complete travel solution for both leisure and business travels. The company has over 450 staff within 20 branches across the country.
The principal activities of Bayu Buana includes Ticketing services for both Domestic and International travelers, Organizing Domestic and International Tour Packages, Cruise Holidays, Ground Transportations, Hotel Booking and Incentives Program tailored to specific company or group requests.

Through its subsidiaries Bayu Buana handles Meeting, Incentives, Convention and Exhibition (MICE) and acts as GSA (General Sales Agent) for Srilanka Airlines, Delta Airlines and Turkish Airlines.

Bayu Buana Travel Services is a member of IATA, ASITA & PATA and the first travel agent to be listed in the Jakarta & Surabaya Stock Exchange.

Bayu Buana believes only pro-active, customers oriented enterprises will survive and prosper in today’s increasingly global environment, therefore it continually makes consistent investments in human resources and technology. Bayu Buana is the first travel agent in the industry to have a CRM (Customer Relationship Management) and customer loyalty program through its BBTC (Bayu Buana Travel Club).

Bayu Buana's website is launched in mid 2000 providing a 24-hour service to its customers for a quick and reliable informations.

In November 2002 Bayu Buana received its ISO 9001:2000 certification for Quality Management System and OHSAS 18001 for Occupational Health and Safety Assessment Series, the first and only travel agent in Indonesia to receive these certifications.

Bayu Buana Travel Services is also voted as The Best Travel Agency in Indonesia by TTG Magazine for two consecutive years ( 2005 and 2006 ). This is an international recognition by the travel society for Bayu Buana’s excellent commitment and services in the travel industry.

Bayu Buana’s alliances with leading airlines continues to be strong. For the past 12 years it has been named Top Agents by major carriers like Garuda Indonesia Airways, Singapore Airlines, Cathay Pacific Airways, KLM, British Airways, Qantas, Lufthansa, Malaysian Airlines, Eva Air, Thai Airways, United Airlines, Air France etc. Bayu Buana is also the recipient of Abacus (computerized reservations system) Award for Best performance Agent Internationally.

Bayu Buana Travel Services is the global partner of BCD Travel in Indonesia. BCD is the leading provider of global travel logistics and operates in 96 countries on five continents. BCD continuously support Bayu Buana Travel Services with products and services in the corporate travel as well as in the inbound and outbound tour segment.